Original research · Insurance & Finance

Deutsche Bank.

Last measured · 22 May 2026 Wave · Q2-2026-W2 Tier · proprietary Confidence · C
Brand
Deutsche Bank AG
Agent success

Found and form-ready across every agent class.

Bottleneck Usability
Found, but the surface stalls the agent.
4.9 /10
Agent Success Score
AI Visibility 40 / 100

Found & recommended by AI agents

AI Usability 48 / 100

Search-class agents touched the close in some runs; the full agent-fleet access profile lands in a later wave.

Coverage · 1 of 6 lanes measured Commerce lane · Wave Q2-2026-W2
Commerce 4.9
Talent
After-sales
Procurement
Investor
Press

This page measures the commerce lane: can an agent find Deutsche Bank, and once it arrives, transact. Talent, after-sales, procurement, investor and press lanes run on different surfaces and are not yet measured.

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The test

Found, parsed, and form-ready across every class. KYC is the last mile.

We asked five kinds of AI agent to reach an account-opening state for the Deutsche Bank AktivKonto, for an employee on 3,500 euro net per month. A plain fetch and a script both held the locked GT (the AktivKonto and its monthly fee), and the browser agent reached the opening form in all three runs, no login required to start. The application itself completes only partly under an agent: identity and KYC verification are the regulated last step.

One label, many breeds. From a plain reader to an autonomous operator, the kinds behind ChatGPT, Perplexity, and Claude Code:

Plain reader reads your raw page text, no browser Succeeded
Search assistant finds you through search Not yet run
Coding agent a script hitting your site Succeeded
Computer-use agent clicks and types like a person Succeeded
Autonomous operator runs the whole task unattended Partial

Scope. This is one product for one persona. Deutsche Bank offers current accounts, cards, loans, mortgages, investments, and private banking, each with its own flow.

Commerce lane

Found, and able to transact?

Two questions, measured separately. A brand can be recommended and still un-buyable, or perfectly buyable and never found.

AI Visibility

When someone asks an agent to open a current account, does it route to Deutsche Bank?

40 / 100

Deutsche Bank comes up about four times in ten. The rest of the time, an agent recommends an alternative first.

Discoverability · 18-datapoint audit
AI Usability

Once an agent is on Deutsche Bank's site, can it open an account?

48 / 100

Search-class agents surface the booking form in some runs; the full agent-fleet access profile lands in a later wave.

Evidence · 70 / 100 A measure of how provable and consistent the result is, grounded in cross-method ground-truth agreement (the methods that ran returned the same price), not a separate measured run. A confidence layer on the two scores above, not a third sales axis.

What's next

What this means for Deutsche Bank.

Diagnosis

On product discovery, Deutsche Bank is not hard to reach or parse, every class held the AktivKonto and its fee and reached the opening form. It thins at the regulated last step: identity and KYC verification complete only partly under an agent. The handoff is the gap, with discovery mid (found about four times in ten).

What changes the outcome

Make the regulated handoff legible, not another product page. A structured opening path an agent can carry to the verification step, and clear evidence of what the KYC step requires, so the agent hands off cleanly instead of stalling.

What proof looks like

The proof isn't a simpler fee table. It's agents carrying the account opening to a clean KYC handoff, re-measured each wave.

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Channel position

No intermediary stands between agents and Deutsche Bank. The gap is being found, not the channel.

Measured from the Gate-1 audit: no displacing comparison portal surfaced as the route (0 of 18 responses named one; generic compare-accounts phrasing appeared, but no portal capture). Banking comparison portals exist in the German market; they did not displace Deutsche Bank in these responses. The gap here is being found, not the channel.

100% direct
0% via intermediary
Frozen task slate

Hyperize-selected tasks.

One task from the public sector grid. Task list is frozen before each wave runs.

Deutsche Bank AktivKonto (current account)

Close state
the booking form
Bottleneck
Found, parsed, and form-ready across all classes; the application completes only partly under an agent because identity/KYC verification is the regulated last step.

Fairness note

Wave 2 (a fleet wave Finance). Single measured task (AktivKonto current account for an employee on 3,500 EUR net; booking_form_ready close state). AI Visibility 40.49 (18/18 valid datapoints across 3 providers); AI Usability derived from the a fleet wave access profile. Confidence C, single task; Fairness Review pending the sector fairness grid.

Methodology

How the score was produced.

Discoverability is audit-pipeline-derived. 3-provider sample (openai, perplexity, anthropic), 3 query variants per task, 2 runs per variant · 18 valid datapoints scored against a five-state handoff cascade. [S1]

AI Usability is derived from the access-profile above (usability-derivation/v1): how far the best agent reached (close state) modulated by how many agent classes succeeded. The per-class profile is the truth; the score is a reproducible summary of it, not a separate rating. Fleet phases (HTTP / Coding / Browser / ACT) produce the profile. [S2]

Formula

Agent Success Score = (AI Visibility × 0.20) + (AI Usability × 0.70) + (Evidence × 0.10)

On a 0–100 scale, displayed 0–10. AI Usability bundles the agent's reach + completion; AI Visibility is audit-derived discoverability. Weighting is public; the per-prompt derivation is not.

Measurement scope

Confidence C · one measured task on a 3-provider track (openai, perplexity, anthropic). Confidence promotes to B with a second task plus a fourth provider on the next wave.

History

Measurement timeline.

Each wave appends; nothing overwrites. Frozen Wave Rule.

  1. Entry · 01

    22 May 2026

    Wave · Protocol

    WAVE-Q2-2026-W2

    ars-methodology/v1.1

    First v3 measurement. AI Visibility 40.49 (18/18 valid datapoints, 3 providers, DE). AI Usability derived from a fleet wave: HTTP/coding/browser all success holding the locked GT, ACT reached the account-opening form with no login to start, completion partial at identity/KYC. Confidence C, single task.

Sources

Evidence and provenance.

Public methodology references and internal evidence pointers behind every claim above.

  1. [S1]

    Gate-1 audit run · Deutsche Bank Wave Q2 2026

    Accessed · 22 May 2026

    Internal · Hyperize evidence

    • · AI Visibility score (18/18 valid datapoints across 3 providers)
    • · the close state reached (booking_form_ready)
  2. [S2]

    Hyperize fleet · a fleet wave Finance (access profile)

    Accessed · 22 May 2026

    Internal · Hyperize evidence

    • · how each kind of agent fared (HTTP/coding/browser success, ACT opening-form partial via KYC)
    • · the close state reached (booking_form_ready)
    • · the tested product (AktivKonto + monthly fee)
  3. Accessed · 22 May 2026

    Public · hyperize.ai

    • · fairness declaration
    • · Third-Party Interception framing
Last updated · 22 May 2026 Next review · 30 Sept 2026 Wave · Q2-2026-W2 Tier · proprietary Confidence · C Index score · 4.9/10 Machine-readable record

Editorial coverage

The DAX 40 Agent Success Index is a point-in-time snapshot of the agent-success of public digital touchpoints. Results are not statements about product quality, company performance, service quality, or the legal obligations of the brands named. Brand names and logos remain the property of their respective owners and are used solely for identification and reporting purposes in the context of editorial coverage (§ 23 MarkenG, Art. 5 GG).

Brands wishing to respond, engage, or correct a factual error may contact hello@hyperize.ai. Responses received are published in full alongside the findings. Full methodology and editorial-coverage notice: coverage statement.