Original research · Consumer & Retail

Henkel.

Last measured · 25 May 2026 Wave · Q2-2026-W7-CONSUMER-GOODS Tier · proprietary Confidence · C
Brand
Henkel AG & Co. KGaA
Agent success

Henkel is findable.

Bottleneck Multi-axis
Weak on more than one axis at once.
4.1 /10
Agent Success Score
AI Visibility 35 / 100

Found & recommended by AI agents

AI Usability 39 / 100

Search-class agents touched the close in some runs; the full agent-fleet access profile lands in a later wave.

Coverage · 1 of 6 lanes measured Commerce lane · Catalog-only · Wave Q2-2026-W7-CONSUMER-GOODS
Commerce 4.1
Talent
After-sales
Procurement
Investor
Press

This page measures the commerce lane: can an agent find Henkel, and once it arrives, transact. Talent, after-sales, procurement, investor and press lanes run on different surfaces and are not yet measured.

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The test

Brand surface reaches with the Color-vs-Universal distinction. Dosage detail still hidden.

Wave 7 measured Henkel Persil Color Megaperls across Cody Gate-1 (3 providers, 18 datapoints, German queries, AI Visibility 35.28, 0 errors) and a fleet wave Phase 2 (HTTP + coding agents, committed_partial on Evidence completeness). Phase 3 browser and Phase 4 ACT not executed this wave. Phase 2 confirmed the Persil Color Megaperls product page on persil.de with the JETZT KAUFEN buy CTA. The brand surface cleanly separates Color (Buntwäsche, bleach-free) from Universal (whites). The locked 40 WL / 1.4 kg SKU detail and the 75 ml / 75 g dosage row did not surface on the SKU page itself in the current extraction — that is the spec-fidelity gap. The buying path runs through dm, Rossmann, Edeka, REWE, Amazon, and Kaufland.

One label, many breeds. From a plain reader to an autonomous operator, the kinds behind ChatGPT, Perplexity, and Claude Code:

Plain reader reads your raw page text, no browser Partial
Search assistant finds you through search Partial
Coding agent a script hitting your site Partial
Computer-use agent clicks and types like a person Not yet run
Autonomous operator runs the whole task unattended Not yet run
Commerce lane

Found, and able to transact?

Two questions, measured separately. A brand can be recommended and still un-buyable, or perfectly buyable and never found.

AI Visibility

When someone asks an agent to buy a product, does it route to Henkel?

35 / 100

Henkel comes up about a third of the time. The rest of the time, an agent recommends an alternative first.

Discoverability · 18-datapoint audit
AI Usability

Once an agent is on Henkel's site, can it verify the color-care chemistry on the product page?

39 / 100

Search-class agents surface the documentation in some runs; the full agent-fleet access profile lands in a later wave.

Evidence · 65 / 100 A measure of how provable and consistent the result is, grounded in cross-method ground-truth agreement (the methods that ran returned the same price), not a separate measured run. A confidence layer on the two scores above, not a third sales axis.

What's next

What this means for Henkel.

Diagnosis

On product discovery, Henkel is not lacking findability — AI Visibility 35.28 places Henkel mid-pack across openai/perplexity/anthropic. The Color-vs-Universal distinction surfaces cleanly on persil.de; the brand handles the spec-fidelity disambiguation between bleach-free Color and whites-Universal that the Persil portfolio is structured around. The gap is twofold. First: the 40 WL Beutel / 1.4 kg SKU detail and 75 ml dosage row do not surface on the locked SKU page, so an agent confirming pack-size or dosage gets only partial answers from the brand surface. Second: the German FMCG retail mode — color-care detergent queries route through dm / Rossmann / Edeka / REWE shelf listings or Amazon search rather than persil.de directly. The Henkel surface owns the product claim and the dosage chart — the retail intermediary owns the price, the pack-size selection, and the purchase. If the agent reaches persil.de, the question is whether the locked claim (Color = bleach-free AND 30-60°C AND Megaperls 40 WL) surfaces accurately on the product page.

What changes the outcome

What changes the outcome is filling the SKU-detail gap on the brand-own surface. Phase 2 found the page reaches with Color-line clarity, but pack-size / dosage details remain off-page. Named Hyperize offerings here: Reference Pages that make the 40 WL Beutel SKU + 75 ml dosage agent-readable on persil.de, plus Answer Pages on "Welches Color-Waschmittel für bunte Wäsche?" that route directly to the brand-own claim verification rather than to the dm / REWE / Edeka shelf listings.

What proof looks like

The proof isn't more content. It's a repeatable lift in whether agents find, verify, cite, recommend, and complete the brand journey directly — re-measured each wave.

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Channel position

Marketplaces like Amazon capture 70% of shopping demand before Henkel.

Channel position derived from Cody Gate-1 response analysis: the German FMCG retail mode applies — Persil Color Megaperls is captured by drugstores (dm, Rossmann), supermarkets (Edeka, REWE, Kaufland), and Amazon.

10% direct
70% via intermediary

Intermediaries dm · Rossmann · Edeka · REWE · Amazon · Kaufland

Frozen task slate

Hyperize-selected tasks.

One task from the public sector grid. Task list is frozen before each wave runs.

Persil Color Megaperls (40 WL Beutel, 1.4 kg, Color-Waschmittel 20-60°C)

Close state
the documentation
Bottleneck
Brand-own page reaches with Color-line clarity, but 40 WL / 1.4 kg / 75 ml dosage details do not surface on the locked SKU page; FMCG retail (dm / Rossmann / Edeka / REWE / Amazon / Kaufland) captures the close.

Fairness note

Wave 7 Q2 2026 partial measurement. Single task (Henkel Persil Color Megaperls, documentation_ready close, 40 WL Beutel SKU, locked spec: Color = bleach-free + 30-60°C + Megaperls-format). AI Visibility from Cody Gate-1 (35.28, 18/18 valid datapoints across openai/perplexity/anthropic, DE language, 0 errors). AI Usability derived from a fleet wave Phase 2 partial (HTTP + Coding partial; Phase 3 browser + Phase 4 ACT not executed this wave). Fairness Review pending the sector fairness grid.

Methodology

How the score was produced.

Discoverability is audit-pipeline-derived. 3-provider sample (openai, perplexity, anthropic), 3 query variants per task, 2 runs per variant · 18 valid datapoints scored against a five-state handoff cascade. [S1]

AI Usability is derived from the access-profile above (usability-derivation/v1): how far the best agent reached (close state) modulated by how many agent classes succeeded. The per-class profile is the truth; the score is a reproducible summary of it, not a separate rating. Fleet phases (HTTP / Coding / Browser / ACT) produce the profile. [S2]

Formula

Agent Success Score = (AI Visibility × 0.20) + (AI Usability × 0.70) + (Evidence × 0.10)

On a 0–100 scale, displayed 0–10. AI Usability bundles the agent's reach + completion; AI Visibility is audit-derived discoverability. Weighting is public; the per-prompt derivation is not.

Measurement scope

Confidence C · one measured task on a 3-provider track (openai, perplexity, anthropic). Confidence promotes to B with a second task plus a fourth provider on the next wave.

History

Measurement timeline.

Each wave appends; nothing overwrites. Frozen Wave Rule.

  1. Entry · 01

    25 May 2026

    Wave · Protocol

    WAVE-Q2-2026-W7-CONSUMER-GOODS

    ars-methodology/v1.1

    Wave 7 partial measurement landed. Cody Gate-1 complete (D 35.28, 18/18 valid, 0 errors). a fleet wave Phase 1 ceiling + Phase 2 HTTP+coding committed_partial on Evidence completeness; Phase 3 browser + Phase 4 ACT not executed this wave. Brand-own page reaches with Color/Universal disambiguation, but the 40 WL / 1.4 kg SKU detail and 75 ml dosage row did not surface on the locked SKU page.

Sources

Evidence and provenance.

Public methodology references and internal evidence pointers behind every claim above.

  1. [S1]

    Gate-1 audit run · Henkel Wave Q2 2026 (Cody, dispatched 2026-05-25)

    Accessed · 25 May 2026

    Internal · Hyperize evidence

    • · AI Visibility score
    • · the close state reached (documentation_ready)
  2. [S2]

    a fleet wave consumer goods wave · Henkel phase 1-4 (Giorgio repo, dispatched 2026-05-25)

    Accessed · 25 May 2026

    Internal · Hyperize evidence

    • · the per-breed access profile (Phase 2 partial)
  3. Accessed · 25 May 2026

    Public · hyperize.ai

    • · fairness declaration
    • · Third-Party Interception framing
Last updated · 25 May 2026 Next review · 30 Sept 2026 Wave · Q2-2026-W7-CONSUMER-GOODS Tier · proprietary Confidence · C Index score · 4.1/10 Machine-readable record

Editorial coverage

The DAX 40 Agent Success Index is a point-in-time snapshot of the agent-success of public digital touchpoints. Results are not statements about product quality, company performance, service quality, or the legal obligations of the brands named. Brand names and logos remain the property of their respective owners and are used solely for identification and reporting purposes in the context of editorial coverage (§ 23 MarkenG, Art. 5 GG).

Brands wishing to respond, engage, or correct a factual error may contact hello@hyperize.ai. Responses received are published in full alongside the findings. Full methodology and editorial-coverage notice: coverage statement.