{ "format": "hyperize/v1", "type": "Methodology", "pageType": "Methodology", "@id": "https://www.hyperize.ai/en/methodology/agent-success-score.json", "name": "Agent Success Score: measuring AI visibility and usability | Hyperize", "title": "Agent Success Score: measuring AI visibility and usability | Hyperize", "description": "How Hyperize measures whether AI agents find an offer and complete a task: visibility, usability, evidence and a score for each agent role.", "hook": "The Agent Success Score measures how well a brand enables AI agents to complete a defined customer task. It combines AI Visibility, AI Usability and Evidence into a value from 0 to 10, separately for each agent role. The underlying tests show what worked, where agents stopped and under which conditions.", "summary": "The Agent Success Score measures how well a brand enables AI agents to complete a defined customer task. 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Never blended.", "scopeLabel": "On scope", "scopeTitle": "The composition, not the derivation.", "relatedLabel": "Related", "relatedTitle": "The cluster around this metric.", "faqLabel": "Questions", "faqTitle": "What people ask.", "sourcesLabel": "Sources", "sourcesTitle": "Evidence and provenance.", "updated": "Last updated", "review": "Next review", "tierLabel": "Evidence tier", "confidenceLabel": "Confidence", "supports": "Supports:", "tier": "proprietary", "whyTitle": "Measure the customer journey.", "privateSource": "Internal definition, not publicly accessible." }, "gates": [ { "id": "visibility", "label": "AI Visibility · 20%", "question": "Does AI find and recommend your offer?", "body": "We test task-related questions on the documented AI platforms. Unbranded questions show whether a brand appears on its own. 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Turn a finding into the right implementation.", "cta": "Understand my integration", "href": "/en/methodology/agent-surface" }, { "path": "dax40-index", "eyebrow": "Public examples", "title": "DAX 40 Agent Success Index.", "body": "The methodology applied to real brands: measured tasks, results and limits in context.", "cta": "See the results", "href": "/en/dax40-index" } ], "faqs": [ { "q": "What is the Agent Success Score?", "a": "The Agent Success Score measures how well a brand enables AI agents to complete a defined customer task. It combines AI Visibility, AI Usability and Evidence into a value from 0 to 10, separately for each agent role. The underlying tests show what worked, where agents stopped and under which conditions." }, { "q": "Is it a service bot's success rate?", "a": "We assess the offer an incoming AI agent uses: a website, its data and permitted functions. 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