{ "format": "hyperize/v1", "@id": "https://www.hyperize.ai/en/dax40-index/brands/fresenius-medical-care.json", "type": "BrandScore", "pageType": "BrandScore", "releaseState": "pilot_probe", "releaseLabel": "Pilot Probe", "title": "Fresenius Medical Care — Pilot Probe (Single-Task Observation, Wave Q2 2026)", "pilotProbe": { "status": "pilot_probe", "rationale": "Single-task observation under a narrower provider track than a full BrandScore. The Agent Success Score is computed but should be read as an early signal, not a fully-qualified score.", "promotionCriteria": "Confidence promotes to B (and releaseState to brand_score) when the next wave adds a second task and the fourth provider on the Discoverability track.", "nextWave": "WAVE-Q3-2026" }, "hook": { "en": "NephroCare runs the world's largest dialysis network and the patient handoff is a generic contact form. A plain reader gets a partial read of the center finder, therapy types load only after JavaScript. A coding agent picks up structure but loses HD-versus-PD detail. A browser navigates to NephroCare München-Ost Neuperlach, confirms hemodialysis and online HDF, and lands on a contact form, no patient registration, no appointment booking, no treatment-specific intake.", "de": "NephroCare betreibt das weltweit größte Dialyse-Netzwerk und der Patienten-Handoff ist ein generisches Kontaktformular. Ein einfacher Reader bekommt einen Teil-Read des Zentrums-Finders, Therapie-Typen laden erst nach JavaScript. Ein Coding-Agent erfasst Struktur, verliert aber HD-versus-PD-Detail. Ein Browser navigiert zu NephroCare München-Ost Neuperlach, bestätigt Hämodialyse und Online-HDF und landet auf einem Kontaktformular, keine Patientenanmeldung, keine Terminbuchung, keine therapiespezifische Aufnahme." }, "summary": { "en": "A working dialysis-center finder that closes on a paper form, not a treatment intake.", "de": "Ein funktionierender Dialysezentrums-Finder, der auf einem Papierformular schließt, nicht auf einer Therapie-Aufnahme." }, "brandName": "Fresenius Medical Care", "legalEntity": "Fresenius Medical Care AG", "daxTicker": "FME", "sector": "pharma_healthcare", "sectorLabel": "Pharma & Healthcare", "inLanguage": "en", "datePublished": "2026-05-18", "dateModified": "2026-05-24", "nextReview": "2026-09-30", "confidence": "C", "evidenceTier": "proprietary", "wave": "WAVE-Q2-2026-W5-LIFE-SCIENCES", "url": "https://www.hyperize.ai/en/dax40-index/brands/fresenius-medical-care", "alternateLanguage": { "de": "https://www.hyperize.ai/de/dax40-index/brands/fresenius-medical-care" }, "isPartOf": { "@id": "https://www.hyperize.ai/en/dax40-index", "name": "DAX 40 Agent Success Index" }, "lanes": [ { "id": "commerce", "name": "Commerce", "measured": true }, { "id": "talent", "name": "Talent", "measured": false }, { "id": "aftersales", "name": "After-sales", "measured": false }, { "id": "procurement", "name": "Procurement", "measured": false }, { "id": "investor_relations", "name": "Investor Relations", "measured": false }, { "id": "press", "name": "Press", "measured": false } ], "commercialLane": { "visibility": { "question": "Will an agent find and recommend the brand?", "score": 45, "dimension": "Discoverability (D)", "methodVersion": "gate1/v1.1", "sampleSize": 18, "providers": [ "openai", "perplexity", "anthropic" ], "provenance": "measured" }, "usability": { "question": "Once an agent arrives — how far does it get toward the deal?", "score": 44, "scoreNote": "Derived from the access profile below + close state (usability-derivation/v1). NOT a hand-averaged number — a reproducible summary of observed agent behaviour.", "accessProfile": [ { "agentClass": "text", "outcome": "partial" }, { "agentClass": "search", "outcome": "pending" }, { "agentClass": "code", "outcome": "partial" }, { "agentClass": "browser", "outcome": "success" }, { "agentClass": "full_automation", "outcome": "success" } ], "blockedClasses": [], "passClasses": [ "browser", "full_automation" ], "closeState": "booking_form_ready", "closeStateNote": null, "methodVersion": "fleet/measured", "provenance": "measured" }, "evidence": { "score": 70, "basis": "estimate — cross-method ground-truth consistency, not a separate measured run", "note": "A confidence layer on the two axes above, not a third sales axis." } }, "score": { "compositeForIndexRanking": { "value": 46.8, "scale100": 46.8, "scale10": 4.7, "status": "computed", "formula": "Agent Success Score = (AI Visibility × 0.20) + (AI Usability × 0.70) + (Evidence × 0.10)", "methodVersion": "ars-methodology/v1.1", "usabilityDerivation": "usability-derivation/v1", "role": "index-ranking", "note": "Weighted composite, used for ranking the index. Read the two commercialLane axes (visibility + usability) for the standalone verdict — this single number blends them and is not the headline." }, "dimensions": { "aiVisibility": { "name": "AI Visibility (Discoverability)", "weight": 0.2, "value": 45, "methodVersion": "gate1/v1.1", "sampleSize": 18, "providers": [ "openai", "perplexity", "anthropic" ], "queryVariants": 3, "runsPerVariant": 2, "taskCount": 1 }, "aiUsability": { "name": "AI Usability (reach + completion)", "weight": 0.7, "value": 44, "derivation": "usability-derivation/v1", "basis": "derived from the access profile (per-class outcomes) + close state" }, "evidence": { "name": "Evidence", "weight": 0.1, "value": 70, "methodVersion": "fleet/measured" } } }, "thirdPartyInterception": { "classification": "none", "classificationLabel": "None", "directShare": 0, "intermediaryShare": 0, "intermediaryCaptureExamples": [], "narrative": { "en": "Channel position derivation on the Wave 5 Cody Gate-1 response texts is queued; the displayed share values are the unmeasured default. The measured task closes at NephroCare's own contact form, so the close-state is brand-owned rather than intermediated; the patient discovery competition with KfH and health-insurer directories will be characterised in the next pass.", "de": "Channel-Position-Ableitung aus den Wave-5-Cody-Gate-1-Antworttexten ist eingereiht; die angezeigten Share-Werte sind der ungemessene Default. Der gemessene Task schließt am eigenen NephroCare-Kontaktformular, der Close-State ist also markenbezogen, nicht intermediär; die Patienten-Discovery-Konkurrenz mit KfH und Krankenkassen-Verzeichnissen wird im nächsten Pass charakterisiert." } }, "bottleneck": { "type": "usability", "classification": { "en": "Usability", "de": "Usability" }, "classificationNote": { "en": "Found, but the surface stalls the agent.", "de": "Gefunden, aber die Surface stoppt den Agenten." }, "sentence": { "en": "A working dialysis-center finder that closes on a paper form, not a treatment intake.", "de": "Ein funktionierender Dialysezentrums-Finder, der auf einem Papierformular schließt, nicht auf einer Therapie-Aufnahme." }, "executiveSummary": { "en": "NephroCare's center finder reaches the right facility with the right therapy type, the discovery layer works for browser-class agents. The last mile is a generic contact form that drops the treatment context the agent worked hard to establish. The handoff is the weakest part of an otherwise strong patient-discovery path.", "de": "Der Zentrums-Finder von NephroCare erreicht die richtige Einrichtung mit dem richtigen Therapie-Typ, die Discovery-Schicht funktioniert für browserbasierte Agenten. Die letzte Meile ist ein generisches Kontaktformular, das den Behandlungs-Kontext fallen lässt, den der Agent mühsam aufgebaut hat. Der Handoff ist der schwächste Teil eines ansonsten starken Patienten-Discovery-Pfads." } }, "testNarrative": { "verdict": { "en": "The world's largest dialysis network that ends on a contact form.", "de": "Das weltgrößte Dialyse-Netzwerk, das auf einem Kontaktformular endet." }, "narrative": { "en": "We asked five kinds of AI agent to find a Fresenius Medical Care dialysis center in Munich for a hemodialysis patient, then reach a registration path. The plain reader fetched nephrocare.com and got a partial render, center names loaded, therapy-type filtering did not. The coding agent reached more structure but lost the HD-versus-PD distinction. The browser navigated to NephroCare München-Ost Neuperlach, confirmed HD and Online-HDF as offered treatment types, found the holiday-dialysis path, and landed on a generic contact form. ACT completed the same handoff.", "de": "Wir haben fünf Typen von KI-Agenten auf nephrocare.com geschickt, ein Dialysezentrum in München für einen Hämodialyse-Patienten zu finden und einen Anmeldepfad zu erreichen. Der einfache Reader holte die Seite und bekam einen Teil-Render, Zentrumsnamen luden, Therapie-Typ-Filter nicht. Der Coding-Agent erfasste mehr Struktur, verlor aber die HD-versus-PD-Unterscheidung. Der Browser navigierte zu NephroCare München-Ost Neuperlach, bestätigte HD und Online-HDF als angebotene Therapie-Typen, fand den Urlaubsdialyse-Pfad und landete auf einem generischen Kontaktformular. ACT machte denselben Handoff." }, "scopeShift": { "en": "This is one therapy type at one center. Fresenius Medical Care operates 4,100+ dialysis centers worldwide across hemodialysis, peritoneal dialysis, and home therapies, each with its own intake path.", "de": "Das ist ein Therapie-Typ in einem Zentrum. Fresenius Medical Care betreibt 4.100+ Dialysezentren weltweit über Hämodialyse, Peritoneal-Dialyse und Heim-Therapien, jedes mit eigenem Aufnahmepfad." }, "agentMatrix": [ { "type": "text", "status": "partial", "note": "HTTP 200 partial render; center names load, therapy filter behind JS render" }, { "type": "search", "status": "pending", "note": "Wave 5 Cody Gate-1 in progress" }, { "type": "code", "status": "partial", "note": "Coding agent reaches structure but loses HD-versus-PD detail (Score 55)" }, { "type": "browser", "status": "success", "note": "3 of 3 runs reached München-Ost + HD/Online-HDF + contact form, Score avg 87.3" }, { "type": "full_automation", "status": "success", "note": "ACT reached generic contact form with center context preserved but treatment context dropped, Score 89" } ] }, "fairnessDeclaration": { "reviewPassed": false, "note": "Wave 5 Q2 2026 audit complete on a single task (NephroCare München-Ost Hämodialyse intake, booking-form-ready close state). AI Visibility from Cody Gate-1 on an unbranded informational probe (Dialysezentrum-München-Anmeldung). AI Usability from a fleet wave (2026-04-07) full phase 1-4. Fairness Review pending the sector fairness grid.", "methodologyUrl": "https://www.hyperize.ai/en/methodology/task-selection", "sectorGridRef": null }, "activeTasks": [ { "title": { "en": "NephroCare München-Ost — hemodialysis patient registration", "de": "NephroCare München-Ost — Hämodialyse-Patientenanmeldung" }, "closeState": "booking_form_ready", "intermediaryMode": "none", "businessRelevance": null, "difficultyBand": null, "engpass": { "en": "Therapy filter behind JS render; text and code agents miss the HD/PD distinction; browser closes on a generic contact form that drops treatment context.", "de": "Therapie-Filter hinter JS-Render; Text- und Code-Agenten verlieren die HD/PD-Unterscheidung; Browser schließt auf einem generischen Kontaktformular, das Behandlungs-Kontext fallen lässt." } } ], "scoreHistory": [ { "date": "2026-04-07", "quarter": "q1-2026", "waveId": "a fleet wave", "protocolVersion": "fleet/measured", "summary": "First-pass FLEET measurement: NephroCare München-Ost hemodialysis intake across ceiling + http + coding + browser-agent + act breeds. Found JS-rendered therapy filter blocking text/code agents from HD/PD distinction; browser success 3/3 Score 87.3; ACT booking-form-ready on a generic contact form that drops treatment context." }, { "date": "2026-05-24", "quarter": "Q2 2026", "waveId": "WAVE-Q2-2026-W5-LIFE-SCIENCES", "protocolVersion": "ars-methodology/v1.1", "summary": "Wave 5 kickoff. Cody Gate-1 audit running on unbranded informational probe (Dialysezentrum-München). AI Usability carried from a fleet wave full phase 1-4 access profile." } ], "methodology": { "formula": "Agent Success Score = (AI Visibility × 0.20) + (AI Usability × 0.70) + (Evidence × 0.10)", "usabilityDerivation": "usability-derivation/v1", "protocolVersion": "ars-methodology/v1.1", "taskSelection": "https://www.hyperize.ai/en/methodology/task-selection", "agentSurface": "https://www.hyperize.ai/en/methodology", "dimensions": { "aiVisibility": "AI Visibility (Discoverability) — audit-pipeline-derived. 3–4 providers × 3 query variants × 2 runs.", "aiUsability": "AI Usability — derived from the per-class access profile (which agent classes reach the close state) modulated by close-state depth. The profile is the truth; the score is a reproducible summary, not a hand-rating.", "evidence": "Evidence — cross-method ground-truth consistency. A confidence layer, not a sales axis." } }, "consequenceClose": { "archetype": "actionability", "archetypeLabel": { "en": "actionability", "de": "Actionability" }, "source": "brand", "diagnosis": { "en": "On specialised healthcare-facility discovery, NephroCare is not lacking a center finder, the patient-facing surface reaches the right center with the right therapy type when the agent runs a browser. It is losing on two layers. Text and code agents miss the HD-versus-PD distinction because therapy filter renders JS-side. And the handoff that should carry \"hemodialysis patient in Munich needs intake\" drops to a generic contact form, dropping the treatment context that took the agent four steps to establish.", "de": "In der spezialisierten Healthcare-Facility-Discovery fehlt NephroCare kein Zentrums-Finder, die patientenfacing Surface erreicht das richtige Zentrum mit dem richtigen Therapie-Typ, wenn der Agent einen Browser fährt. Es verliert auf zwei Ebenen. Text- und Code-Agenten übersehen die HD-versus-PD-Unterscheidung, weil das Therapie-Filter JS-seitig rendert. Und der Handoff, der \"Hämodialyse-Patient in München braucht Aufnahme\" tragen sollte, fällt auf ein generisches Kontaktformular und verwirft den Behandlungs-Kontext, den der Agent in vier Schritten aufgebaut hat." }, "evidence": { "en": "A working dialysis-center finder that closes on a paper form, not a treatment intake.", "de": "Ein funktionierender Dialysezentrums-Finder, der auf einem Papierformular schließt, nicht auf einer Therapie-Aufnahme." }, "question": { "en": "The question this raises: where would deeper Action-pathway measurement — handoff stability, deep-link routing, structured booking endpoints — sharpen the read?", "de": "Die Frage daraus: Wo würde tiefere Action-Pfad-Messung — Handoff-Stabilität, Deep-Link-Routing, strukturierte Booking-Endpunkte — die Lesart schärfen?" }, "confidenceHedge": { "en": "Based on the current pilot slate, this read is directional.", "de": "Basierend auf dem aktuellen Pilot-Slate ist diese Lesart direktional." }, "closes": { "en": "The fix is not redesigning the patient portal. It is publishing a treatment-typed intake path the agent can reach with context preserved: Reference Pages per center carrying center + treatment types + intake URL with treatment parameter pre-filled, Answer Pages for \"Wo Dialysezentrum für X in Y?\", a structured-data layer over the contact form so the treatment context survives the handoff.", "de": "Der Hebel ist nicht das Neugestalten des Patientenportals. Es ist das Veröffentlichen eines therapie-typisierten Aufnahmepfads, den der Agent mit erhaltenem Kontext erreichen kann: Reference Pages pro Zentrum mit Zentrum + Therapie-Typen + Aufnahme-URL mit vorausgefülltem Therapie-Parameter, Answer Pages für \"Wo Dialysezentrum für X in Y?\", eine Structured-Data-Schicht über dem Kontaktformular, damit der Behandlungs-Kontext den Handoff überlebt." }, "proof": { "en": "The proof is not a new intake form. It is plain readers and coding agents extracting \"NephroCare München-Ost, HD + Online-HDF, intake URL with hemodialysis pre-selected\" directly, alongside the existing browser path, re-measured each wave.", "de": "Der Beweis ist nicht ein neues Aufnahmeformular. Es ist, dass einfache Reader und Coding-Agenten \"NephroCare München-Ost, HD + Online-HDF, Aufnahme-URL mit Hämodialyse vorausgewählt\" direkt extrahieren, neben dem bestehenden Browser-Pfad, neu gemessen mit jeder Wave." }, "ctas": [ { "weight": "primary", "eyebrow": "Audit · €1,900", "title": { "en": "Commission an audit.", "de": "Audit beauftragen." }, "body": { "en": "Where the BrandScore opens the question, an audit closes it. An interpretive engagement on your full surface, scored under the same methodology.", "de": "Wo die BrandScore die Frage öffnet, schließt sie ein Audit. Ein interpretatives Engagement auf der vollen Surface, gemessen unter derselben Methodologie." }, "cta": { "en": "Get the audit", "de": "Audit anfragen" }, "href": "mailto:hello@hyperize.ai?subject=Audit%20%C2%B7%20Fresenius%20Medical%20Care" }, { "weight": "secondary", "eyebrow": "Founding · €4,500", "title": { "en": "Found with us.", "de": "Founding Program." }, "body": { "en": "Strategic partnership for brands building agent success as a long-term capability, not a one-off engagement.", "de": "Strategische Partnerschaft für Marken, die Agent-Success als langfristige Capability aufbauen — nicht als Einmal-Engagement." }, "cta": { "en": "Apply", "de": "Bewerben" }, "href": "mailto:hello@hyperize.ai?subject=Founding%20Program%20%C2%B7%20Fresenius%20Medical%20Care" }, { "weight": "secondary", "eyebrow": "Snapshot", "title": { "en": "Audit an adjacent property.", "de": "Eine angrenzende Property messen." }, "body": { "en": "The BrandScore covers the primary domain. Get the same methodology applied to an adjacent property: a country site, a sub-brand, a category beyond the DAX-40 slate.", "de": "Die BrandScore deckt die primäre Domain ab. Die gleiche Methodologie für eine angrenzende Property: eine Länderseite, eine Sub-Brand, eine Kategorie außerhalb des DAX-40-Slates." }, "cta": { "en": "Get a Snapshot", "de": "Snapshot anfragen" }, "href": "mailto:hello@hyperize.ai?subject=Snapshot%20%C2%B7%20adjacent%20property%20for%20Fresenius%20Medical%20Care" } ] }, "sources": [ { "id": "S1", "label": "Gate-1 audit run · FMC Wave Q2 2026 (Cody, unbranded informational)", "accessedAt": "2026-05-24", "supports": [ "AI Visibility score (audit-derived, 18 datapoints, 3 providers)", "AI platforms queried (openai/perplexity/anthropic)", "close state reached (booking_form_ready)" ], "url": null, "kind": "internal", "internalLabel": "Internal · Hyperize audit pipeline" }, { "id": "S2", "label": "a fleet wave Life Sciences wave · NephroCare phases 1-4 (Giorgio repo)", "accessedAt": "2026-04-07", "supports": [ "per-breed access profile (text/code partial; browser success 3/3 Score 87.3; ACT generic contact form Score 89)", "JS-render finding (center identity at HTTP, therapy filter only after JS)", "generic-contact-form ACT (treatment context dropped at handoff)" ], "url": null, "kind": "internal", "internalLabel": "Internal · Hyperize fleet (Giorgio)" }, { "id": "S3", "label": "Ground-truth ceiling run · NephroCare München-Ost Hämodialyse", "accessedAt": "2026-04-07", "supports": [ "Ground-truth center (NephroCare München-Ost Neuperlach)", "Treatment-type verification (HD + Online-HDF + holiday dialysis path)" ], "url": null, "kind": "internal", "internalLabel": "Internal · Hyperize fleet (Giorgio)" }, { "id": "S4", "label": "Task Selection Doctrine", "accessedAt": "2026-05-24", "supports": [ "fairness declaration", "Third-Party Interception framing" ], "url": "https://www.hyperize.ai/en/methodology/task-selection", "kind": "public", "internalLabel": null } ], "crossLinks": { "index": "https://www.hyperize.ai/en/dax40-index", "taskSelection": "https://www.hyperize.ai/en/methodology/task-selection", "agentSurface": "https://www.hyperize.ai/en/methodology", "foundingProgram": "https://www.hyperize.ai/en/founding-program" }, "scope": { "publishes": [ "Brand identity (name, legal entity, DAX ticker, sector)", "Composite (index-ranking) + AI Visibility + AI Usability (as access profile + derived score) + Evidence, with weights", "Per-agent-class access profile (which agent classes reach the close state)", "Third-Party Interception classification, direct/intermediary share, narrative", "Hyperize-selected task titles, close state, intermediary mode, task score, bottleneck sentence", "Measurement timeline (date, wave, protocol version, summary)", "Sources with public URLs or internal-evidence pointers", "Confidence grade + Evidence tier + Next review date", "Bottleneck classification (Discovery / Interception / Usability / Multi-axis / No dominant gap)", "Bottleneck archetype + consequence-claim diagnosis + operator question", "Test narrative (verdict, narrative, agent matrix, scope shift) — scene-level prose, no prompts or formulas" ], "doesNotPublish": [ "Task identifiers (internal)", "Raw and derived measurement artifact paths (internal repos)", "Per-phase outcome tables (ceiling / http / coding / browser_standard / act)", "Individual prompts and provider-specific transcripts", "Scoring derivation steps below the dimension level", "Sector task grid file references when still draft" ] } }